Guest Experience Pro – Front Desk, Daily Pay & Benefits

Marquette Hotel - Curio Collection by Hilton; Minneapolis (MN); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Marquette Hotel, Curio Collection by Hilton in downtown Minneapolis seeks a Front Desk Agent to deliver exceptional guest experiences with warm welcomes, smooth check-ins, and thoughtful farewells. You will manage reservations, requests, and billing details while maintaining a calm, organized front desk.

The role emphasizes professional communication, problem-solving, and multitasking in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite expected.

Responsabilités

• Guest Service Superstar: deliver warm welcomes, assist guests, and ensure a memorable stay.
• Communication Champ: clearly convey information and coordinate with team.
• Quick-Thinking Problem Solver: handle challenges swiftly with positive outcomes.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Connaissances

Guest service

Communication

Problem solving

Multitasking

Formation

High school diploma or equivalent

Hotel experience preferred

Outils

Hotel management software

Microsoft Office

Description du poste

Marquette Hotel, Curio Collection by Hilton in downtown Minneapolis seeks a Front Desk Agent to deliver exceptional guest experiences with warm welcomes, smooth check-ins, and thoughtful farewells. You will manage reservations, requests, and billing details while maintaining a calm, organized front desk.

The role emphasizes professional communication, problem-solving, and multitasking in a fast-paced hospitality environment.