Guest Experience Pro - Front Desk Agent (Flexible Shifts)

Aimbridge Hospitality; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life Insurance

Paid Time Off

401(k) Plan

Employee Assistance Program

Job summary

Courtyard Indianapolis at the Capitol is seeking a Front Desk Agent to deliver exceptional guest service from 7am-3pm or 3pm-11pm shifts. You will greet guests, check them in, answer questions, and coordinate with the hotel team to ensure a seamless stay.

The role requires a friendly, efficient demeanor, basic hotel software knowledge, and the ability to multitask during busy periods. A high school diploma is preferred, with hospitality experience a plus.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Experience with hotel management software and Microsoft Office helpful.

Responsibilities

• Provide warm welcomes and efficient check-ins/check-outs.
• Handle guest requests, reservations, and inquiries with poise.
• Coordinate with team to maintain smooth front desk operations.
• Maintain accurate financial details and records at the desk.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Courtyard Indianapolis at the Capitol is seeking a Front Desk Agent to deliver exceptional guest service from 7am-3pm or 3pm-11pm shifts. You will greet guests, check them in, answer questions, and coordinate with the hotel team to ensure a seamless stay.

The role requires a friendly, efficient demeanor, basic hotel software knowledge, and the ability to multitask during busy periods. A high school diploma is preferred, with hospitality experience a plus.