Guest Experience Pro — Front Desk Agent (Daily Pay)

Aimbridge Hospitality; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent to deliver exceptional guest service at The Westin Bonaventure Hotel & Suites in Los Angeles. You will welcome guests, manage check-ins/check-outs, and handle requests with a friendly, professional demeanor.

In this role, you’ll coordinate with the team, use hotel software, and maintain accuracy in reservations and financial transactions to ensure a smooth and memorable stay for every guest.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, welcoming service and manage guest check-ins/outs smoothly.
• Communicate clearly with guests and team to keep operations flowing smoothly.
• Think fast and resolve issues to ensure guest satisfaction.
• Handle reservations and financial details with accuracy and efficiency.

Skills

Guest Service

Communication

Quick-Thinking

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent to deliver exceptional guest service at The Westin Bonaventure Hotel & Suites in Los Angeles. You will welcome guests, manage check-ins/check-outs, and handle requests with a friendly, professional demeanor.

In this role, you’ll coordinate with the team, use hotel software, and maintain accuracy in reservations and financial transactions to ensure a smooth and memorable stay for every guest.