Guest Experience & Parties Coordinator

Sci-Tech Discovery Center; Frisco (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Sci-Tech Discovery Center in Frisco, TX is seeking a Guest Experience Coordinator to ensure every visitor enjoys a welcoming, safe visit. You will support daily museum operations, manage weekend staff and volunteers, and oversee birthday party experiences while maintaining clean, ready spaces.

The ideal candidate is dependable, customer-focused, and comfortable taking initiative in a fast-paced family environment.

Qualifications

• Experience in customer service or guest services.
• Strong communication, including phones and emails.
• Able to stand, walk, and lift up to 50 lb.
• Detail-oriented and organized.
• Willing to work weekends and one weekday per week.

Responsibilities

• Open and close the museum and manage cash/register.
• Prepare daily programming, birthday parties, and events.
• Conduct opening walkthroughs for cleanliness and readiness.
• Inspect party rooms and ensure readiness for guests.
• Monitor the museum floor and supervise weekend staff/volunteers.
• Assist with birthdays and guest services.
• Handle guest questions, complaints, and feedback professionally.
• Set up and break down events and programs.
• Coordinate volunteers and schedules.

Skills

Customer service

Communication

Organizational skills

Team coordination

Physical stamina

Education

High school diploma or equivalent

Job description

Sci-Tech Discovery Center in Frisco, TX is seeking a Guest Experience Coordinator to ensure every visitor enjoys a welcoming, safe visit. You will support daily museum operations, manage weekend staff and volunteers, and oversee birthday party experiences while maintaining clean, ready spaces.

The ideal candidate is dependable, customer-focused, and comfortable taking initiative in a fast-paced family environment.