Games Floor Experience Ambassador

Dave & Buster's; Frisco (TX); On-site; USD 10,000 - 21,000; Full time

Benefits offered by this job

50% off food

Unlimited gameplay

Tuition reimbursement

New center opening

Rewards program

Paid time off

Certified trainer

Job summary

Main Event in Frisco, TX is seeking a friendly Games Attendant to keep our games floor energized and safe. You’ll greet guests, explain how to play, stock and maintain games, and help guests redeem prizes while delivering FUN experiences.

The role requires tech comfort, strong customer service, and reliability for opening, mid-day or closing shifts on weekdays and weekends. You’ll collaborate with the Technical Team to report wear and keep our attractions clean, safe, and inviting.

Qualifications

• Experience in a similar role is a plus but not required.
• Guest-focused mindset and passion for helping Guests.
• Tech-savvy with a willingness to learn new tools and games.
• Strong teamwork and communication with Management, Team Members, and Guests.
• Availability to work days, nights and/or weekends.

Responsibilities

• Monitor and maintain games and experiences on the game floor (Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, Rock Climbing).
• Provide exceptional guest service and create memorable experiences.
• Keep games and Winner's Choice clean and stocked; assist Guests with questions on point redemption.
• Perform minor repairs to games and laser tag gear as needed.
• Report wear and tear or damages to the Technical Team; communicate issues clearly.
• Uphold cleanliness and safety standards at all times.
• Welcome and engage Guests; act as a FUN ambassador.
• Assist with opening, mid-day, or closing duties.

Skills

Guest-focused

Tech-savvy

Communication

Teamwork

Flexible schedule

Job description

Main Event in Frisco, TX is seeking a friendly Games Attendant to keep our games floor energized and safe. You’ll greet guests, explain how to play, stock and maintain games, and help guests redeem prizes while delivering FUN experiences.

The role requires tech comfort, strong customer service, and reliability for opening, mid-day or closing shifts on weekdays and weekends. You’ll collaborate with the Technical Team to report wear and keep our attractions clean, safe, and inviting.