Guest Experience Parking Attendant

Towne; Massachusetts; On-site; USD 22,000 - 30,000; Full time

Job summary

Towne Park is hiring a Lot Attendant to collect and reconcile revenue and parking reports while delivering hospitality to guests. You will assist with parking, provide directions, and maintain guest confidentiality.

A valid driver’s license and light driving duties are required, along with basic register/ computer experience. Responsibilities include greeting guests, stacking vehicles when needed, and keeping accurate shift reports.

Qualifications

• High school diploma or GED required.
• Criminal background check and drug screen.
• Valid driver’s license with clean driving record.
• One to three months related experience or training.
• Knowledge of customer service.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Uses guest last name at all times when appropriate.
• Provides information about surrounding area and main attractions to guests.
• Stacks vehicles using Towne Park standards; secures keys; retrieves vehicles.
• Collects and reconciles revenue; completes shift report; operates register/POS.
• Obtains information about daily events and rates; maintains guest folio archives.

Skills

Customer service experience

Register/Computer experience

Drive manual transmission

Parallel parking

Education

High school diploma or GED

Job description

Towne Park is hiring a Lot Attendant to collect and reconcile revenue and parking reports while delivering hospitality to guests. You will assist with parking, provide directions, and maintain guest confidentiality.

A valid driver’s license and light driving duties are required, along with basic register/ computer experience. Responsibilities include greeting guests, stacking vehicles when needed, and keeping accurate shift reports.