Guest Experience & Park Operations Lead

Slick City; Parma (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for advancement

Employee discounts and park perks

Team-oriented work environment

Job summary

Slick City in Parma, Ohio is seeking a dependable Team Lead to oversee daily park operations and support team members. You will ensure safety standards are maintained and guests have a memorable experience.

The ideal candidate should have leadership experience, strong communication skills, and a commitment to excellent customer service. This role is pivotal in creating a fun, energetic atmosphere that reflects the Slick City brand.

Qualifications

• Previous leadership or supervisory experience is preferred.
• Strong communication and interpersonal skills essential.
• Proven customer service and problem-solving abilities required.

Responsibilities

• Lead and support team members during daily operations.
• Ensure outstanding customer service and a positive park experience.
• Monitor cleanliness and safety standards at attractions.
• Assist with employee training, coaching, and onboarding.
• Delegate tasks to ensure efficient operations.

Skills

Leadership skills

Strong communication

Customer service

Problem-solving

Job description

Slick City in Parma, Ohio is seeking a dependable Team Lead to oversee daily park operations and support team members. You will ensure safety standards are maintained and guests have a memorable experience.

The ideal candidate should have leadership experience, strong communication skills, and a commitment to excellent customer service. This role is pivotal in creating a fun, energetic atmosphere that reflects the Slick City brand.