Guest Experience Lead — Park Ops & Team Growth

Slick City; Milford (MA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive salary

Paid time off

FREE park admission

Opportunities for advancement

Job summary

Slick City in Milford, MA is seeking an Assistant Manager for full-time/part-time work. You will support the General Manager in overseeing daily park operations, ensuring a safe experience for guests. Ideal candidates have at least 1-2 years of supervisory experience in hospitality or entertainment, demonstrating strong leadership, guest service, and organizational skills. The role includes conducting training, handling scheduling, and maintaining a fun environment for guests. Join a dynamic team committed to unforgettable experiences.

Qualifications

• 1-2 years of supervisory or team lead experience in relevant fields.
• Strong leadership and interpersonal skills to motivate a team.
• Passion for delivering outstanding guest service.

Responsibilities

• Assist in overseeing daily park operations and guest services.
• Ensure guests receive a safe and memorable experience.
• Support hiring, training, and scheduling of staff.

Skills

Leadership

Organizational skills

Guest service

Communication

Problem-solving

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Microsoft Office Suite

Point-of-sale (POS) systems

Job description

Slick City in Milford, MA is seeking an Assistant Manager for full-time/part-time work. You will support the General Manager in overseeing daily park operations, ensuring a safe experience for guests. Ideal candidates have at least 1-2 years of supervisory experience in hospitality or entertainment, demonstrating strong leadership, guest service, and organizational skills. The role includes conducting training, handling scheduling, and maintaining a fun environment for guests. Join a dynamic team committed to unforgettable experiences.