Park Operations Lead - Guest Experience & Safety

Kids Empire; North Olmsted (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A family entertainment company in North Olmsted is seeking a Park Assistant Manager to oversee daily operations and ensure a safe and enjoyable experience for guests. The role requires supervising staff, managing guest interactions, and handling billing transactions. Candidates should possess strong communication and leadership skills, with a high school diploma required. This position may involve a fast-paced environment, and weekend and holiday availability is necessary.

Qualifications

• Availability to work weekends and holidays.
• Comfortable working with children.
• Experience operating an iPad.

Responsibilities

• Oversee daily park operations ensuring guest satisfaction.
• Supervise staff and help with training and development.
• Manage incident resolution and maintain park standards.
• Operate front cash counter and process billing accurately.

Skills

Strong communication skills

Customer service skills

Leadership abilities

Organizational skills

Conflict resolution skills

Education

High school diploma or equivalent

Job description

A family entertainment company in North Olmsted is seeking a Park Assistant Manager to oversee daily operations and ensure a safe and enjoyable experience for guests. The role requires supervising staff, managing guest interactions, and handling billing transactions. Candidates should possess strong communication and leadership skills, with a high school diploma required. This position may involve a fast-paced environment, and weekend and holiday availability is necessary.