Guest Experience & Operations Leader

Summerwood Corporation; New Castle (DE); On-site; USD 19,286 - 27,552; Part time

Job summary

Summerwood Corporation is seeking a Shift Manager to assist in operational tasks and drive customer service excellence. Key responsibilities include maintaining product quality, conducting audits, and managing inventory.

The ideal candidate will provide coaching to crew members, monitor speed of service, and may open or close the restaurant when management is absent. Experience in a similar role is preferred.

Qualifications

• Previous experience in a customer service role.
• Ability to train and provide feedback to crew employees.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist in routine administrative and operational tasks within the restaurant.
• Maintain fast, accurate service and positive guest relations.
• Monitor inventory, food preparation, and order fulfillment.

Job description

Summerwood Corporation is seeking a Shift Manager to assist in operational tasks and drive customer service excellence. Key responsibilities include maintaining product quality, conducting audits, and managing inventory.

The ideal candidate will provide coaching to crew members, monitor speed of service, and may open or close the restaurant when management is absent. Experience in a similar role is preferred.