Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Monroeville (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

Summerwood Corporation is looking for a dedicated Shift Manager to assist in administrative and operational tasks at the restaurant. The ideal candidate will drive excellence in customer service, maintain product quality standards, and conduct food safety audits. Responsibilities also include coaching crew members and managing opening and closing procedures when management is unavailable.

The Shift Manager will closely monitor inventory levels and operational processes to ensure adherence to company standards. This role requires strong organizational skills and a commitment to guest satisfaction.

Qualifications

• Strong customer service skills with a focus on quality.
• Ability to conduct food safety audits.
• Experience in coaching and training employees.

Responsibilities

• Assist management in administrative and operational tasks.
• Maintain company standards in customer service and product quality.
• Conduct daily inventory and monitor operations.

Job description

Summerwood Corporation is looking for a dedicated Shift Manager to assist in administrative and operational tasks at the restaurant. The ideal candidate will drive excellence in customer service, maintain product quality standards, and conduct food safety audits. Responsibilities also include coaching crew members and managing opening and closing procedures when management is unavailable.

The Shift Manager will closely monitor inventory levels and operational processes to ensure adherence to company standards. This role requires strong organizational skills and a commitment to guest satisfaction.