Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Morgantown (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Summerwood Corporation is seeking a Shift Manager to assist with administrative and operational tasks within the restaurant. The role focuses on customer service excellence, adhering to company standards for product quality, and conducting food safety audits.

The ideal candidate will provide training and coaching to crew members, manage inventory, and ensure the restaurant operates smoothly in the absence of management. A hands-on approach and experience in food service are required.

Qualifications

• Experience in a restaurant environment preferred.
• Ability to provide ongoing coaching and feedback to crew members.
• Familiarity with food safety and customer service standards.

Responsibilities

• Assist management in routine administrative and operational tasks.
• Maintain fast, accurate service and positive guest relations.
• Conduct daily inventory and food safety audits.
• Train and coach crew employees in service standards.

Skills

Customer service

Food safety awareness

Inventory management

Team training

Job description

Summerwood Corporation is seeking a Shift Manager to assist with administrative and operational tasks within the restaurant. The role focuses on customer service excellence, adhering to company standards for product quality, and conducting food safety audits.

The ideal candidate will provide training and coaching to crew members, manage inventory, and ensure the restaurant operates smoothly in the absence of management. A hands-on approach and experience in food service are required.