Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Frederick (MD); On-site; USD 35,000 - 45,000; Part time

Job summary

Summerwood Corporation is seeking a Shift Manager to assist in routine management tasks and ensure operational excellence in their restaurant. The role emphasizes customer service, adherence to quality standards, and operational processes.

The Shift Manager will handle training and coaching for crew members while also taking charge of opening and closing restaurant operations in the absence of management. Responsibilities include conducting audits for food safety and maintaining guest satisfaction.

Responsibilities

• Assist in routine administrative and operational tasks within the restaurant.
• Drive excellence in customer service and maintain company standards.
• Conduct daily inventory and complete food safety audits.

Job description

Summerwood Corporation is seeking a Shift Manager to assist in routine management tasks and ensure operational excellence in their restaurant. The role emphasizes customer service, adherence to quality standards, and operational processes.

The Shift Manager will handle training and coaching for crew members while also taking charge of opening and closing restaurant operations in the absence of management. Responsibilities include conducting audits for food safety and maintaining guest satisfaction.