Shift Leader: Guest Experience & Daily Restaurant Ops

Summerwood Corporation; Upper Darby (Delaware County); On-site; USD 20,664 - 27,552; Part time

Job summary

Summerwood Corporation is seeking a Shift Manager to assist in restaurant operations and ensure excellent customer service. The role involves monitoring product quality, conducting inventory checks, and providing training to crew members.

The Shift Manager will support management in daily administrative tasks and may assume responsibility for operational control in the absence of management. Ideal candidates will excel in customer relations and food safety practices.

Qualifications

• Experience in customer service and restaurant operations.
• Ability to maintain quality standards under pressure.
• Skills in conducting food safety audits and inventory management.

Responsibilities

• Assist management in routine tasks for restaurant operations.
• Monitor customer satisfaction and ensure product quality.
• Conduct daily inventory and safety audits.

Skills

Customer service excellence

Food safety audits

Inventory management

Coaching and feedback

Job description

Summerwood Corporation is seeking a Shift Manager to assist in restaurant operations and ensure excellent customer service. The role involves monitoring product quality, conducting inventory checks, and providing training to crew members.

The Shift Manager will support management in daily administrative tasks and may assume responsibility for operational control in the absence of management. Ideal candidates will excel in customer relations and food safety practices.