Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; York (York County); On-site; USD 35,000 - 50,000; Full time

Job summary

Summerwood Corporation is seeking a Shift Manager to assist in administrative and operational tasks within the restaurant. The Shift Manager will focus on customer satisfaction, maintaining company standards, and conducting food safety audits.

This role requires strong communication skills for ongoing coaching and feedback to crew members. The Shift Manager will also handle financial responsibilities including cash procedures and inventory management.

Qualifications

• Ability to drive excellence in customer service.
• Experience in maintaining company standards in product and facility specifications.
• Familiarity with food handling procedures and operational processes.

Responsibilities

• Assist management in routine administrative and operational tasks.
• Maintain fast and accurate service while ensuring product quality.
• Conduct daily inventory and food safety audits.

Job description

Summerwood Corporation is seeking a Shift Manager to assist in administrative and operational tasks within the restaurant. The Shift Manager will focus on customer satisfaction, maintaining company standards, and conducting food safety audits.

This role requires strong communication skills for ongoing coaching and feedback to crew members. The Shift Manager will also handle financial responsibilities including cash procedures and inventory management.