Guest Experience & Operations Associate

1440 Multiversity; Scotts Valley (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

Retirement plan

Job summary

1440 Multiversity is a nonprofit learning destination committed to delivering high-quality guest experiences through production support and attentive service. You will help faculty, staff, and guests by ensuring smooth operations and reliable supplies on campus.

Join a mission-driven team on a beautiful 75-acre campus, contributing to hospitality, events, and program delivery while growing professionally in a culture that values learning and well-being.

Qualifications

• High school diploma or GED required; college certificate preferred.
• Experience in hospitality, service, or nonprofit sectors.
• Spanish-English bilingual preferred.

Responsibilities

• Provide production support and excellent customer service to faculty, staff, and teachers.
• Interact warmly with faculty and guests; coordinate program supplies.
• Maintain inventory, order replacements, and keep supplies organized.
• Assist with reservations and front desk duties as needed.
• Support safety and security processes; participate in special projects.

Skills

Hospitality experience

Customer service

Attention to detail

Teamwork

Bilingual Spanish-English

Education

High school diploma or GED

One-year certificate from college or technical school

Tools

Microsoft Office

Adobe Creative Cloud

Internet skills

Job description

1440 Multiversity is a nonprofit learning destination committed to delivering high-quality guest experiences through production support and attentive service. You will help faculty, staff, and guests by ensuring smooth operations and reliable supplies on campus.

Join a mission-driven team on a beautiful 75-acre campus, contributing to hospitality, events, and program delivery while growing professionally in a culture that values learning and well-being.