Guest Experience & Office Operations Lead

Alison Brown Placement Specialists, LLC; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Alison Brown Placement Specialists, LLC is assisting a top-tier VC firm on the Peninsula in their search for a Front Desk Coordinator. This in-office role focuses on welcoming visitors, managing reception, coordinating mail, and supporting the administrative team to keep the office running smoothly.

Ideal candidates have at least two years in an office setting, strong communication, proficiency with Google Workspace and Microsoft Office, and a service-oriented mindset.

Qualifications

• Minimum 2 years of experience in an office or corporate setting.
• Hospitality or customer service background is preferred.
• Proficiency with Google Workspace and Microsoft Office.
• Excellent communication and service-oriented mindset.

Responsibilities

• Greet and assist visitors, answer and direct phone calls, and maintain a polished reception area
• Coordinate mail, packages, and deliveries between two office buildings
• Manage calendars and schedule meetings and conference rooms
• Liaise with vendors, service providers, and external contacts
• Support special events, team gatherings, and office projects
• Handle expense reports and light bookkeeping in Concur
• Maintain confidentiality with sensitive information and legal documents
• Partner closely with the Office Manager and administrative team

Skills

Customer service

Communication

Detail oriented

Team collaboration

Education

Two years of college

Tools

Google Workspace

Microsoft Office

Concur

Job description

Alison Brown Placement Specialists, LLC is assisting a top-tier VC firm on the Peninsula in their search for a Front Desk Coordinator. This in-office role focuses on welcoming visitors, managing reception, coordinating mail, and supporting the administrative team to keep the office running smoothly.

Ideal candidates have at least two years in an office setting, strong communication, proficiency with Google Workspace and Microsoft Office, and a service-oriented mindset.