Front Office & Guest Experience Coordinator

Ultimate Staffing; Maryland; On-site; USD 42,000 - 54,000; Full time

Job summary

Ultimate Staffing is seeking a professional Front Office Coordinator to be the first point of contact for visitors, clients, vendors, and employees. The role focuses on smooth front desk operations, strong communication, and administrative support in a fast-paced environment.

The ideal candidate will have 2+ years in receptionist or administrative roles, strong MS Office skills, excellent customer service, and the ability to multitask while maintaining professionalism and discretion.

Qualifications

• Minimum 2+ years in receptionist, administrative assistant, customer service, or front office roles.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines simultaneously.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Responsibilities

• Welcome and assist visitors, clients, and vendors.
• Answer and direct incoming phone calls, emails, and inquiries.
• Maintain front desk operations and reception area.
• Coordinate meeting room schedules and prepare conference rooms.
• Receive, sort and distribute mail and deliveries.
• Maintain office directories and records.
• Assist with calendar management and travel arrangements.

Skills

Verbal communication

Written communication

MS Office

Organization

Multitasking

Discretion

Professional appearance

Education

High school / GED

Associate's or Bachelor's degree preferred

Job description

Ultimate Staffing is seeking a professional Front Office Coordinator to be the first point of contact for visitors, clients, vendors, and employees. The role focuses on smooth front desk operations, strong communication, and administrative support in a fast-paced environment.

The ideal candidate will have 2+ years in receptionist or administrative roles, strong MS Office skills, excellent customer service, and the ability to multitask while maintaining professionalism and discretion.