Guest Experience & Office Operations Coordinator

RDV Corporation; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

RDV Corporation in Grand Rapids, MI seeks a Guest Experiences & Operations Assistant to deliver first-class hospitality, staff support, and administrative services. You will greet visitors, manage calls, coordinate meetings, and maintain a welcoming reception environment.

This role supports facilities, events, mail and shipments, and cross‑functional teams to ensure smooth daily operations. Strong communication, organization, and a customer‑oriented mindset are essential in a fast-paced

Qualifications

• High School diploma required; Associate degree preferred.
• Experience as a receptionist or administrative assistant in a fast-paced corporate environment.
• Excellent verbal and written communication skills.
• Ability to organize, prioritize, follow through on projects, and work independently.
• Attention to detail to ensure safety of visitors and a professional workplace.

Responsibilities

• Greet visitors and provide exceptional hospitality and information.
• Manage calls, transfer or take messages, and direct inquiries.
• Maintain reception area and opening procedures to ensure a welcoming environment.
• Coordinate meetings, events, and visitor access.
• Oversee mail, packages, and deliveries; coordinate courier services.
• Support facilities, security, vendors, and daily workplace operations.

Skills

Customer service

Communication

Organization

Attention to detail

Education

Associate degree

Tools

Microsoft Office

Database experience

Job description

RDV Corporation in Grand Rapids, MI seeks a Guest Experiences & Operations Assistant to deliver first-class hospitality, staff support, and administrative services. You will greet visitors, manage calls, coordinate meetings, and maintain a welcoming reception environment.

This role supports facilities, events, mail and shipments, and cross‑functional teams to ensure smooth daily operations. Strong communication, organization, and a customer‑oriented mindset are essential in a fast-paced