Receptionist

RDV Corporation; Grand Rapids (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance options

401(k) retirement plan with employer match

Paid Time Off starting at 22 days

Education and training reimbursement

Job summary

An established Michigan company is seeking a dedicated full-time Receptionist to be the first point of contact for guests and callers. The ideal candidate should excel in communication, organization, and possess a professional demeanor. Responsibilities include warmly welcoming visitors, managing telecommunications, and supporting various administrative tasks. This position offers robust benefits including health insurance and a 401(k) retirement plan.

Qualifications

• Experience as a receptionist or administrative assistant in a corporate environment.
• Excellent verbal and written communication skills.
• Ability to organize and prioritize tasks independently.
• Knowledge of office machines and equipment.

Responsibilities

• Serve as the first point of contact for guests and callers.
• Monitor telecommunications system for incoming calls.
• Greet and welcome visitors with a top-priority experience.
• Assist with special projects as assigned.

Skills

Communication skills

Organizational skills

Attention to detail

Proficiency in Microsoft Office

Job description

Job Overview

The full‑time Receptionist will serve as the first point of contact for RDV Corporation’s guests and callers. He/she will warmly welcome guests and provide clerical support and complete projects as assigned.

Benefits

• Robust health insurance options with competitive employer contributions.
• 401(k) retirement plan with a generous employer match of up to 7.5%.
• Employer credit of $650/year toward Grab and Go Deli/Market.
• Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
• Monthly catered lunches and other culinary experiences.
• Employer paid parking in downtown Grand Rapids.
• Education and training reimbursement programs.
• Discounted membership to MVP Sportsplex.

What You’ll Do

Reception

• Monitor telecommunications system for all incoming calls; transfer calls to extensions or voicemail; take detailed messages; handle inquiries or direct them to appropriate staff; notify staff of pending messages. Handle general inquiries without supervision.
• Greet and welcome visitors and guests, ensuring a top‑priority experience. Announce arrival to team members; distribute parking passes; offer and serve beverages.
• Collaborate with team members to prepare for special events; assist exiting guests as needed.
• Collaborate with the reception team to complete opening procedures and maintain operational readiness.
• Monitor calendar system to ensure preparedness for guest arrival and adequate staff presence.
• Disburse daily newspapers and follow up if any are missing.
• Provide coverage for the other Receptionist during scheduled breaks, vacations, and absences.
• Handle multiple priorities and deadlines with exemplary follow‑through and confidentiality.
• Maintain readiness of postage meter, common‑use printer; replace toner, cartridges, paper, and order supplies as needed.
• Identify potential problems, needs, or inefficiencies; propose innovative solutions.
• Open, sort, and distribute incoming mail; prepare outgoing mail (certified and express packages) for pickup by courier services.
• Coordinate UPS/courier shipments and pickups.
• Assist Facilities Operations Team in maintaining a neat and tidy reception area.

Administrative

• Shop for products using Amazon, Amway, and other sources upon request from Executive Services/Family Services teams.
• Type and proofread documents.
• Distribute supplier Christmas checks and cards.
• Track corporate Christmas gifts and thank‑you notes.
• Scan invoices into DocuPhase for Accounting (2‑3 hrs per week) and for the CEO.
• Create and maintain files, binders, indexes, and forms.
• Assist with special projects as assigned.

What You’ll Bring

• Experience as a receptionist or administrative assistant in a professional, fast‑paced corporate environment.
• Excellent verbal and written communication skills; ability to organize, prioritize, follow through on projects, and work independently.
• Attentive to detail; ensure visitors are warmly welcomed and experience hospitality.
• Effective collaboration with all management levels; maintain confidentiality and adapt duties as required.
• Proficiency in Microsoft Office; database experience preferred.
• Knowledge of office machines and equipment (copier, printer, postage meter, etc.).
• Strong command of English grammar in spoken and written word.
• Professional, mature, courteous, cheerful, outgoing, and gracious demeanor.
• High integrity, ethics, discretion, and dedication to the organization’s mission.

Essential Physical Demands

• Lift/transport boxes of approximately thirty (30) pounds; stoop, bend, and climb steps and stairs.

Employment Type

Full‑time