Guest Experience Host

Gilmore Group; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

R365hire seeks a professional and welcoming Host to assist with front-of-house activities at our Grand Rapids restaurant. You will be the first point of contact, greeting guests and guiding seating to ensure a smooth dining experience from arrival to departure.

This role emphasizes guest service, clear communication between guests and staff, and maintaining a clean, organized reception area. Flexibility for evenings, weekends, and holidays is required, with a collaborative team environment

Qualifications

• Experience in customer service or hospitality.
• Strong verbal and written communication.
• Attention to detail in guest interactions and cleanliness.
• Ability to work flexible shifts including evenings, weekends, and holidays.
• Team-oriented with a positive, proactive attitude.

Responsibilities

• Greet guests, manage reservations, and oversee seating for smooth service.
• Address dietary needs and seating preferences to enhance guest satisfaction.
• Serve as the liaison between guests and staff for clear communication.
• Maintain cleanliness and organization of the reception area and materials.
• Ensure safety and sanitation standards are followed in the front-of-house area.

Skills

Customer service

Communication

Attention to detail

Adaptability

Team collaboration

Job description

R365hire seeks a professional and welcoming Host to assist with front-of-house activities at our Grand Rapids restaurant. You will be the first point of contact, greeting guests and guiding seating to ensure a smooth dining experience from arrival to departure.

This role emphasizes guest service, clear communication between guests and staff, and maintaining a clean, organized reception area. Flexibility for evenings, weekends, and holidays is required, with a collaborative team environment