Guest Experience & Admin Coordinator

Diversicare Healthcare Services, LLC; Franklin (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Diversicare Healthcare Services, LLC is seeking a Receptionist / Administrative Assistant to be the first point of contact within the Support Center. You will manage calls, greet visitors, handle mail and deliveries, and coordinate meetings while supporting multiple departments across the organization.

The role emphasizes professionalism, dependability, discretion, and strong organizational skills to uphold the company’s mission of improving lives and exceeding expectations in a multi-site

Qualifications

• High school diploma or equivalent is required.
• Experience in receptionist or administrative support roles is preferred.
• Experience in healthcare or multi-location settings is a plus.

Responsibilities

• Greet visitors and direct them to the appropriate team member or department.
• Answer and route incoming calls, take messages, and provide routine information.
• Coordinate mail, packages, deliveries, and courier services as needed.
• Assist with scheduling meetings and coordinating room and calendar logistics.
• Provide general administrative support to departments and leaders.

Skills

Customer service

Organization

Professionalism

Discretion

Communication

Education

High school diploma or equivalent

Job description

Diversicare Healthcare Services, LLC is seeking a Receptionist / Administrative Assistant to be the first point of contact within the Support Center. You will manage calls, greet visitors, handle mail and deliveries, and coordinate meetings while supporting multiple departments across the organization.

The role emphasizes professionalism, dependability, discretion, and strong organizational skills to uphold the company’s mission of improving lives and exceeding expectations in a multi-site