Guest Experience & Merchandising Associate

The TJX Companies, Inc.; Virginia Beach (VA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Homesense team member in Virginia Beach to deliver a high-quality customer experience. You will engage customers, maintain store standards, and support various areas as needed to help the business succeed.

Ideal candidates show excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. This on-site role offers a flexible schedule and contributory benefits as part of the TJX family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a Homesense team member in Virginia Beach to deliver a high-quality customer experience. You will engage customers, maintain store standards, and support various areas as needed to help the business succeed.

Ideal candidates show excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. This on-site role offers a flexible schedule and contributory benefits as part of the TJX family.