Guest Experience & Merchandising Associate

Ross Stores; Rome (GA); On-site; USD 19,000 - 22,000; Full time

Job summary

Ross Stores in Rome, GA is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards.

Daily tasks include stocking, keeping aisles safe, handling transactions, and providing courteous service to every guest. This role emphasizes teamwork, attentiveness, and swift problem-solving to support store goals.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintains a high level of safety awareness on the sales floor and reports unsafe conditions to Store Leadership.
• Assists Customers with merchandise and answers questions in a polite and knowledgeable manner, greeting them during checkout.
• Greets Customers, thanks them at every register transaction, and provides prompt service.
• Performs cleaning tasks to maintain a neat, clean store and restocks merchandise as needed.
• Follows MOS policies and cash handling procedures and supports loss prevention programs.
• Maximizes productivity by following store best practices and efficient work flow.

Skills

Customer service

Communication

Basic math

Job description

Ross Stores in Rome, GA is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following company standards.

Daily tasks include stocking, keeping aisles safe, handling transactions, and providing courteous service to every guest. This role emphasizes teamwork, attentiveness, and swift problem-solving to support store goals.