Guest Experience & Membership Sales Associate

The Maryland Zoo in Baltimore; Baltimore (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

24 days PTO

Sick and Safe Leave

Medical, dental, vision

401(k) with employer match

Job summary

The Maryland Zoo in Baltimore is seeking a Guest Services Agent - Sales Associate to deliver an engaging guest experience across admissions, memberships, and zoo attractions. You will handle sales conversations, assist guests with programs, and contribute to a safe, welcoming environment.

This role requires friendly communication, cash handling, and the ability to work weekends and events outdoors in all weather.

Qualifications

• Minimum of six months related experience and/or training.
• Proficient in cash handling procedures.
• Familiarity with a Point of Sale (POS) system environment.

Responsibilities

• Interact in a consistently pleasant and helpful manner with guests and visitors.
• Receive and verify opening cash and perform monetary transactions accurately.
• Promote sales functions at the main gate including admissions, memberships, and experiences.
• Maintain orderly work areas and ensure guest safety at all times.

Skills

Cash handling

POS systems

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

The Maryland Zoo in Baltimore is seeking a Guest Services Agent - Sales Associate to deliver an engaging guest experience across admissions, memberships, and zoo attractions. You will handle sales conversations, assist guests with programs, and contribute to a safe, welcoming environment.

This role requires friendly communication, cash handling, and the ability to work weekends and events outdoors in all weather.