Guest Experience & Membership Advisor

Spotless Brands LLC; Phoenixville (Chester County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible working hours

Opportunities for career advancement

Team-oriented environment

Job summary

A cleaning service company located in Chester County, Phoenixville, is looking for a Customer Service Advisor to enhance guest experience. The ideal candidate should be sales-oriented and capable of providing excellent customer service by engaging with clients and promoting services. Responsibilities include educating customers on offerings, overcoming objections, and maintaining a clean workspace. This role requires excellent communication skills, and teamwork in a fast-paced setting, with a flexible schedule including weekends and evenings.

Qualifications

• Prior customer service or sales experience preferred.
• Must be at least 16 years of age.
• Valid driver’s license may be required.

Responsibilities

• Greet customers with enthusiasm at entry points.
• Educate customers on available services and packages.
• Promote and sell memberships and current promotions.

Skills

Excellent communication skills

Strong customer service skills

Sales-minded

Ability to multitask

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

A cleaning service company located in Chester County, Phoenixville, is looking for a Customer Service Advisor to enhance guest experience. The ideal candidate should be sales-oriented and capable of providing excellent customer service by engaging with clients and promoting services. Responsibilities include educating customers on offerings, overcoming objections, and maintaining a clean workspace. This role requires excellent communication skills, and teamwork in a fast-paced setting, with a flexible schedule including weekends and evenings.