Guest Experience ManagerSpa Receptionist

Massage Heights - San Antonio; Schertz (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Free monthly massages and facials

Flexible schedule

Employee discounts

Training & development

Opportunity for advancement

Bonus based on performance

Job summary

Massage Heights San Antonio is seeking a Rockstar to join our Front Desk Team. You will greet guests, manage check-ins, schedule appointments, and process payments using our software.

The role requires flexible shifts (3–5 per week, including weekends), reliable transportation, and outstanding customer service. We offer competitive pay with $1/hour raises every 6 months and quarterly bonuses, plus benefits.

Qualifications

• Must have outstanding customer service and problem-solving skills.
• Must have a positive attitude.
• Must have friendly and professional phone etiquette.
• Must have the ability to objectively receive feedback and integrate it into work.
• Must have the flexibility to work a non-traditional schedule.
• Must have the ability to multi-task.

Responsibilities

• Greet Guests and Members with warm, welcoming, and positive energy.
• Answer phones with fantastic phone etiquette, including upbeat tone and articulation.
• Maintain a mature temperament.
• Build rapport with Guest and Members while waiting in lobby.
• Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system.
• Present/sell membership programs to new Guests.
• Retain Members by providing an excellent client experience.
• Work efficiently in a fast-paced environment.

Skills

Customer service

Problem-solving

Positive attitude

Phone etiquette

Multi-tasking

Flexibility

Reliable transportation

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are The Inspire People/Massage Heights San Antonio looking for a Rockstar to join our Front Desk Team! Check us out at www.theinspirepeople.com

We have 8 Massage Heights locations in San Antonio – Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway.

Visit us at www.theinspirepeople.com to learn more about our Team and Culture! See some of our team testimonials at https://www.youtube.com/watch?v=pNfT15sSUrw

Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. We are seeking candidates who have very flexible schedule. Candidates must be able to work 3-5 shifts per week, including weekends, and most likely these will be a mix of morning and/or evening shifts.

We offer a competitive compensation with $1/ hour increases every 6 months guaranteed plus quarterly bonuses!

Responsibilities:

• Greet Guests and Members with warm, welcoming, and positive energy
• Answer phones with fantastic phone etiquette, including upbeat tone and articulation
• Maintain a mature temperament
• Build rapport with Guest and Members while waiting in lobby
• Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system
• Present/sell membership programs to new Guests
• Retain Members by providing an excellent client experience
• Work efficiently in a fast-paced environment

Requirements:

• Must have reliable transportation to commute between all eight of our locations
• Must have outstanding customer service and problem-solving skills
• Must have a positive attitude
• Must have friendly and professional phone etiquette
• Must have the ability to objectively receive feedback and integrate it into your work
• Must have the flexibility to work a non-traditional schedule
• Must have the ability to multi-task

Benefits:

• Be part of a team that encourages growth, has fun and builds relationships
• Medical Benefits available -Medical, Dental, Vision, and Life
• Paid Time Off
• Free Monthly Massages and Facials
• Team Member Discounts
• Employee Assistance Program
• Competitive pay with $1 pay raises every 6 months and quarterly bonuses!

We will only be moving forward with candidates who have completed the assesment portion of our hiring process. Thank you!!!