Spa Front Desk Receptionist

Massage Heights - Alamo Heights/Bandera/Leon Sprin; Shavano Park (TX); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Health insurance

Paid time off

Competitive pay

Opportunity for advancement

Wellness resources

Job summary

Massage Heights - Alamo Heights/Bandera/Leon Springs is looking for a customer-oriented individual to manage bookings, assist guests, and drive sales of services and memberships. You will ensure a positive experience by resolving inquiries and maintaining cleanliness.

The ideal candidate enjoys connecting with people, is tech-savvy, and can work flexible hours including evenings and weekends. The position offers competitive pay starting at $14.00 per hour with opportunities for growth and a supportive work environment.

Qualifications

• Warm and approachable, genuinely enjoy connecting with people.
• Available 32+ hours per week including weekends.
• Reliable and flexible with dependable transportation.

Responsibilities

• Manage bookings and process payments accurately.
• Drive sales through personalized recommendations.
• Assist with cleanliness and hygiene protocols.
• Resolve guest inquiries to ensure a positive experience.
• Build rapport to create memorable interactions.

Skills

Customer service or sales experience

Tech-savvy and quick to learn

Detail-oriented

Solution-focused under pressure

Job description

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• Competitive Pay & Steady Growth
  • Competitive starting pay and guaranteed annual raises.
• Access to major medical coverage with $0 copay and $0 deductible (employer contribution), plus dental, vision, and life insurance.
• Paid Time Off
  • Earned PTO for a healthy work‑life balance.
• Wellness Perks
  • Free monthly services and generous team member discounts.
• A Supportive, People‑First Culture
  • Fun, positive, team‑oriented environment focused on growth and great energy.

Responsibilities

• Manage bookings, welcoming, checking out guests, and process payments accurately.
• Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
• Assist with cleanliness and hygiene protocols, including laundry, sanitation, and general cleaning duties.
• Resolve guest inquiries and concerns professionally, ensuring a positive experience.
• Consult with guests to assess needs and recommend services that align with expectations.
• Build rapport to create warm, memorable experiences with every interaction.
• Contribute to a team culture centered on positivity, collaboration, and results.

Qualifications & Requirements

• Warm, approachable, and genuinely enjoy connecting with people.
• Calm under pressure and solution‑focused when challenges arise.
• Attentive to details that enhance the guest experience.
• Motivated to meet goals and go the extra mile for guests and teammates.
• Available to work 32+ hours per week, including mornings, evenings, and weekends.
• Reliable and flexible with dependable transportation to travel between locations if needed.
• Tech‑savvy and quick to learn, especially with booking software and multitasking.
• Customer service or sales experience is a plus, but a positive attitude and willingness to learn are paramount.

Schedule & Compensation

Must be able to work ~20 hours per week with availability for Friday, Saturday, and Sunday evenings (3 pm‑9 pm). Compensation: $14.00 per hour.

About Massage Heights

At Massage Heights, our mission is to elevate the lives of our guests through outstanding service and meaningful experiences. We value loyalty, authenticity, diligence, and passion, building a diverse and inclusive organization that places guests and team members at the heart of everything we do.

Locations

We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway.

Professional Development

Guided learning pathway through Massage Heights University.

Work‑Life Balance

Flexible schedules to support work‑life balance.