Future Opening: Spa Front Desk Receptionist

Massage Heights Indianapolis; Little Rock (AR); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Health insurance

Paid time off

Wellness resources

Job summary

Massage Heights Indianapolis in Little Rock is looking for a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our Medical Center location. This role requires someone who thrives in a fast-paced, collaborative environment and approaches every interaction positively.

The Guest Service Manager will manage daily operations, drive sales of services, and enhance guest experiences. Compensation is $14.00 per hour with comprehensive health and wellness benefits, a supportive culture, and opportunities for advancement.

Qualifications

• Available to work 32+ hours/week, including a mix of mornings, evenings, and weekends.
• Calm under pressure and solution-focused when challenges arise.
• Motivated to meet goals and go the extra mile for guests and teammates.

Responsibilities

• Ensure smooth daily operations by managing bookings and processing payments.
• Drive sales of memberships, packages, and retail items through personalized recommendations.
• Connect with guests to build rapport and create a memorable experience.

Skills

Customer service or sales experience

Tech-savvy

Warm and approachable demeanor

Detail-oriented

Flexible and reliable

Job description

Responsive recruiter.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our Medical Center location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you!

We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?

What Makes You a Great Fit

• Warm, approachable, and genuinely enjoy connecting with people.
• Calm under pressure and solution-focused when challenges arise.
• Attentive to details that enhance the guest experience.
• Motivated to meet goals and go the extra mile for guests and teammates.
• Available to work 32+ hours/week, including a mix of mornings, evenings, and weekends.
• Reliable and flexible, with dependable transportation to travel between locations if needed.
• Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
• Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.

How You Will Make a Difference

• Ensure smooth daily operations by managing bookings, welcoming and checking out guests, and accurately processing payments.
• Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
• Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
• Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
• Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
• Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
• Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.

Why You Will Love Working at Massage Heights

• Competitive Pay & Steady Growth
• Comprehensive Health & Wellness Benefits
• Paid Time Off
• Wellness Perks
• A supportive, people-first culture

Compensation: $14.00 per hour

At Massage Heights, we believe in the healing power of touch. We strive to promote mental and physical wellness and to build a diverse and inclusive organization. We are loyal to our Team Members, authentic in our commitment to guests, and focused on delivering an elevated experience.

Join the Team at Massage Heights