Spa Front Desk Receptionist/Sales

Massage Heights - Alamo Heights/Bandera/Leon Sprin; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Bonus based on performance

Training & development

Wellness resources

Company parties

Job summary

Massage Heights is seeking a Guest Service Manager for our San Antonio area locations. You will welcome guests, manage bookings, process payments, and contribute to a positive, high-energy team environment at eight locations including Alamo Heights, Bandera, Leon Springs, and others.

The ideal candidate is warm, detail-oriented, and able to work mornings, evenings, and weekends across a 32+ hour schedule. Training and advancement opportunities are available.

Qualifications

• Warm, approachable, and genuinely enjoy connecting with people.
• Calm under pressure and solution-focused when challenges arise.
• Tech-savvy and quick to learn booking software.
• Available to work 32+ hours/week, including mornings, evenings, and weekends.

Responsibilities

• Manage bookings, welcome and check out guests, and process payments.
• Drive sales of memberships, packages, retail items, and gift cards.
• Uphold cleanliness and hygiene through laundry, sanitation, and cleaning duties.
• Resolve guest inquiries with professionalism and care.
• Assess guest needs and provide thoughtful service recommendations.
• Build rapport to create a warm, memorable experience.
• Contribute to a positive, collaborative team culture.

Skills

Warm communication

Customer service

Sales experience

Flexible schedule

Multi-location travel

Tech-savvy

Availability 32+ hrs

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule

Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Guest Service Manager to deliver outstanding service and build lasting connections at our [location name] location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! We operate eight premier locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 & Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Learn more about our supportive team, innovative training, and a people-first culture at The Inspire People. Hear from our teams directly: Why Work With Us?

What Makes You a Great Fit

• Warm, approachable, and genuinely enjoy connecting with people.
• Calm under pressure and solution-focused when challenges arise.
• Attentive to details that enhance the guest experience.
• Motivated to meet goals and go the extra mile for guests and teammates.
• Available to work of 32+ hours/week, including a mix of mornings, evenings, and weekends.
• Reliable and flexible, with dependable transportation to travel between locations if needed.
• Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
• Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.

How You Will Make a Difference

• Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
• Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
• Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
• Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
• Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
• Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
• Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.

Why You Will Love Working at Massage Heights

• Competitive Pay & Steady Growth
  • We offer competitive starting pay and guaranteed annual raises — because we believe your hard work deserves consistent recognition.’
• Comprehensive Health & Wellness Benefits
  • Access major medical coverage with $0 copay and $0 deductible (with employer contribution), plus dental, vision, and life insurance options to support your well-being.
• Paid Time Off
  • Enjoy a healthy work-life balance with earned PTO, giving you the flexibility to rest, recharge, or take care of personal needs.
• Wellness Perks
  • Enjoy free monthly services, along with generous team member discounts – we prioritize your well-being just as much as our guests.
• A Supportive, People-First Culture
  • Be part of a fun, positive, and team-oriented environment where relationships, growth, and great energy are at the heart of everything we do.

At Massage Heights, our mission is to elevate the lives of our guests — and that starts with an outstanding team. Join us and help create memorable, meaningful experiences every day!