Guest Experience Manager

Coborn's; Wisconsin; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

10% employee discount on groceries

Paid Time Off (PTO)

Paid Floating Holidays & time and a半 (

Sunday Premium Pay

Job summary

Coborn's is seeking a Guest Services Manager to lead the front-end team and uphold top guest service standards across all checkout areas. The role includes supervising self-checkouts, regular checkouts, bagging, parcel pickup, cart room, click-and-collect, and parking lot operations, with regular collaboration with the Sr.

Guest Services Manager. The ideal candidate will bring retail or guest services experience, strong leadership, and a customer-first mindset to help drive a positive, efficient

Qualifications

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred.

Responsibilities

• Supervise front-end team and guest services.
• Oversee checkouts, bagging, and parking lot areas.
• Assist Sr. Guest Services Manager with tasks.

Skills

Leadership

Customer service

Supervision

Cash handling

Communication

Tools

POS systems

Job description

Coborn's is seeking a Guest Services Manager to lead the front-end team and uphold top guest service standards across all checkout areas. The role includes supervising self-checkouts, regular checkouts, bagging, parcel pickup, cart room, click-and-collect, and parking lot operations, with regular collaboration with the Sr.

Guest Services Manager. The ideal candidate will bring retail or guest services experience, strong leadership, and a customer-first mindset to help drive a positive, efficient