Front-End Guest Experience Lead

Coborn's, Inc.; Aberdeen (SD); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

10% employee discount on groceries

Paid Time Off (PTO)

Get Paid Daily with DailyPay

ESOP – employee ownership

401(k) with company match

Education benefits and tuition support

Health & Wellness programs

Job summary

Coborn's, Inc. is seeking a Guest Services Manager to supervise the front-end team and uphold high guest service standards across checkout, bagging, parcel pickup, cart room, click-and-collect, and parking areas. The role involves coordinating daily front-end operations and assisting the Sr.

Guest Services Manager with guest experiences. This position emphasizes hands-on leadership, reliable bookkeeping, and delivering a supportive, employee-owned culture with strong benefits and growth

Qualifications

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred.

Responsibilities

• Supervise the front-end team and maintain guest service standards.
• Handle bookkeeping tasks as part of the shift.
• Assist the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.
• Oversee daily front-end operations to ensure efficiency and guest satisfaction.
• Support a team-friendly, high-service culture across Coborn's locations.

Skills

Customer service

Supervision

Bookkeeping

Front-end operations

Job description

Coborn's, Inc. is seeking a Guest Services Manager to supervise the front-end team and uphold high guest service standards across checkout, bagging, parcel pickup, cart room, click-and-collect, and parking areas. The role involves coordinating daily front-end operations and assisting the Sr.

Guest Services Manager with guest experiences. This position emphasizes hands-on leadership, reliable bookkeeping, and delivering a supportive, employee-owned culture with strong benefits and growth