Guest Experience Liaison — Welcome Center

On Top Of The World Communities Llc; Ocala (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Colen Built Development is seeking an Experience Liaison to create exceptional experiences for guests while upholding our mission of service, human values and sustainable development.

You will greet visitors, register guests, coordinate events, support Welcome Centers and Model Centers, and assist with tours, buyer services, and daily operations. Weekend and holiday availability may be required.

Qualifications

• Minimum education: high school diploma or equivalent.
• 3+ years in a similar customer-facing role.
• Experience in home sales environment preferred.

Responsibilities

• Greet visitors and deliver world-class customer service.
• Open/close Welcome Centers; register guests using software.
• Support event coordination and marketing materials.
• Assist with guest check-ins, paperwork, and tours.
• Maintain cleanliness and operate across multiple centers.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Internet research

Job description

Colen Built Development is seeking an Experience Liaison to create exceptional experiences for guests while upholding our mission of service, human values and sustainable development.

You will greet visitors, register guests, coordinate events, support Welcome Centers and Model Centers, and assist with tours, buyer services, and daily operations. Weekend and holiday availability may be required.