Guest Experience Leader – Takeout & Service

Buffalo Wild Wings; Moline (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, helping to create legendary experiences for guests.

This role emphasizes people development, adherence to safety and sanitation standards, and strong knowledge of labor laws. If you love training your team and delivering consistent service, you’ll fit right in.

Qualifications

• Preferably, you have 2 years of restaurant or bar management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You have a passion for training and developing your team.

Responsibilities

• As a Service Manager, you'll oversee takeout operations and guest entry experience.
• You will assist in managing shift operations and will coach team members to ensure tasks are performed effectively.
• In other words, you will be key in creating legendary experiences for guests.

Skills

Restaurant management

Team training

Labor laws knowledge

Job description

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, helping to create legendary experiences for guests.

This role emphasizes people development, adherence to safety and sanitation standards, and strong knowledge of labor laws. If you love training your team and delivering consistent service, you’ll fit right in.