Service Manager: Lead Guest Experience & Takeout Ops

BWI USA Blazin Wings, Inc.; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay bonus program

Free shift meals

Meal discounts

401(k) retirement plan

Tuition benefits

Medical, dental and vision

Paid time off

Recognition program

Training opportunities

Community involvement

Incentive programs

Job summary

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, creating legendary experiences for guests.

You have a passion for training and developing your team, with a background in restaurant or bar management. The role emphasizes readiness, labor law awareness, sanitation, and safe service standards.

Qualifications

• Preferably, you have 2 years of restaurant or bar management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems, and computer operations.
• Passion for training and developing your team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations and coach team members to ensure tasks are performed effectively.
• Create legendary experiences for guests through team execution.

Skills

Restaurant management experience

Team coaching

Customer service

Job description

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, creating legendary experiences for guests.

You have a passion for training and developing your team, with a background in restaurant or bar management. The role emphasizes readiness, labor law awareness, sanitation, and safe service standards.