Service Manager: Lead Takeout & Guest Experience

BUFFALO WILD WINGS, INC.; Fort Worth (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and guest entry experiences. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, contributing to timely, high-quality service.

You will help create legendary guest experiences, ensure compliance with safety standards, and drive continuous staff training to support restaurant goals and guest satisfaction.

Qualifications

• 2 years of restaurant or bar management experience required.
• Knowledge of labor laws, health codes, safe food handling, responsible alcohol service, safety systems and computer operations.
• Passion for training and developing your team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations.
• Coach team members to ensure tasks are performed effectively.
• Create legendary experiences for guests.

Skills

Restaurant management

Team training

Labor law knowledge

Job description

Buffalo Wild Wings, Inc. is seeking a Service Manager to oversee takeout operations and guest entry experiences. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively, contributing to timely, high-quality service.

You will help create legendary guest experiences, ensure compliance with safety standards, and drive continuous staff training to support restaurant goals and guest satisfaction.