Guest Experience Leader | Store Growth & Community Impact

Altar'd State; Tysons (VA); On-site; USD 55,000 - 80,000; Full time

Job summary

Altar'd State is seeking an Assistant Store Leader in Tysons Corner, VA to drive guest experience and store performance. You will hire, train and mentor a diverse team, delivering exceptional service and achieving sales goals in partnership with the leadership team.

The role requires strong communication, hospitality leadership, and the ability to manage a positive store environment while supporting the Mission Mondays initiative and community impact.

Qualifications

• Strong communication skills and hospitality leadership with a customer-first mindset.
• Proven track record in leading sales, guest satisfaction and team performance.
• Experience managing P&L and driving revenue through guest experience initiatives.
• Ability to recruit, train and develop a diverse team to meet goals.

Responsibilities

• Cultivate a guest-focused environment and drive sales growth.
• Model exceptional service standards and coach the team to deliver memorable guest experiences.
• Recruit, train and develop a high-performing team to hit store and company goals.
• Foster team commitment through support, relationship-building and recognition.
• Lead Mission Monday initiatives to positively impact the community.
• Ensure accountability for achieving P&L results and performance metrics.

Skills

Communication skills

Hospitality leadership

Sales leadership

P&L knowledge

People development

Recruitment & training

Education

Bachelor's degree

Job description

Altar'd State is seeking an Assistant Store Leader in Tysons Corner, VA to drive guest experience and store performance. You will hire, train and mentor a diverse team, delivering exceptional service and achieving sales goals in partnership with the leadership team.

The role requires strong communication, hospitality leadership, and the ability to manage a positive store environment while supporting the Mission Mondays initiative and community impact.