Guest Experience Leader & Sales Coach

Anchor Point Management Group

El Cerrito (CA)

On-site

USD 24,000 - 26,000

Full time

14 days+
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Benefits offered by this job

401k Company Match
Health, Vision, and Dental Insurance (
Generous Bonus Incentive 2x/month (P</
Training and career advancement oppor
Daily Pay
Employee Assistance Program
Team Member Assistance Fund
Culture Committee - Have fun while</
Referral Bonus - Generous Incentive to

Job summary

Anchor Point Management Group in California is seeking a customer-focused Retail Associate to drive sales and deliver outstanding guest experiences. This role is in-person at 4050 El Cerrito Plaza, El Cerrito, CA 94530 and offers hourly pay with bonuses for sales goals, plus opportunities for training and career advancement.

The ideal candidate brings strong sales and guest-service skills, flexible availability for evenings and weekends, and a positive, energetic attitude to lead by example.

Qualifications

  • Strong sales and guest service skills.
  • Excellent leadership, communication and interpersonal abilities.
  • Goal-oriented with a passion for hitting targets.
  • Experience in retail, sales, or beauty industry is a plus.
  • Availability to work evenings and weekends.

Responsibilities

  • Assist in training Guest Service Associates.
  • Greet guests and create a welcoming, high-energy environment.
  • Promote additional services, products, and promotions, and rebook guests to meet sales goals.
  • Educate guests on exclusive product line.
  • Manage front-desk operations: check-ins/outs, reservations, calls, cash handling, and inventory.
  • Maintain a clean, professional center appearance.
  • Be a model for peers, leading others to their full potential.

Skills

Sales skills
Guest service
Leadership
Communication
Interpersonal skills
Results-oriented
Evenings/weekends availability

Education

High school diploma or GED

Job description

Anchor Point Management Group in California is seeking a customer-focused Retail Associate to drive sales and deliver outstanding guest experiences. This role is in-person at 4050 El Cerrito Plaza, El Cerrito, CA 94530 and offers hourly pay with bonuses for sales goals, plus opportunities for training and career advancement.

The ideal candidate brings strong sales and guest-service skills, flexible availability for evenings and weekends, and a positive, energetic attitude to lead by example.

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