Guest Experience Leader & Sales Coach

Anchor Point Management Group; Vancouver (WA); On-site; USD 24,000 - 26,000; Full time

Job summary

Anchor Point Management Group in Vancouver, WA is seeking a front desk Guest Service Associate to create a welcoming, high-energy environment and support achieving sales targets. This in-person role requires availability for evenings and weekends.

You will greet guests, train staff on guest interactions, promote services and products, and ensure smooth front-desk operations including check-ins, scheduling, and cash handling. Join a team-focused environment with growth opportunities.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.
• Previous experience in retail, sales, or the beauty industry is a plus.
• High school diploma or GED required; or one – two years related experience or training.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

Skills

Sales

Guest service

Leadership

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

Anchor Point Management Group in Vancouver, WA is seeking a front desk Guest Service Associate to create a welcoming, high-energy environment and support achieving sales targets. This in-person role requires availability for evenings and weekends.

You will greet guests, train staff on guest interactions, promote services and products, and ensure smooth front-desk operations including check-ins, scheduling, and cash handling. Join a team-focused environment with growth opportunities.