Guest Service Lead & Sales Coach

Anchor Point Management Group; San Diego (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) Company Match

Health Insurance

Vision Insurance

Dental Insurance

Bonus incentives (2x/month)

Training and career advancement

Daily Pay

EAP

Job summary

Anchor Point Management Group in San Diego, CA is hiring a Front Desk Guest Service Associate. This in-person role supports training, greets guests, promotes services, and drives sales while delivering a high-energy environment.

You'll manage check-ins/outs, reservations, cash handling, and inventory, maintain a clean center, and aim to meet sales targets. Evening and weekend availability is required; prior retail or beauty experience is a plus.

Qualifications

• Strong sales and guest service skills.
• Excellent leadership, communication and interpersonal abilities.
• Goal‑oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for peers, striving to lead others to their full potential.

Skills

Sales

Guest service

Leadership

Communication

Interpersonal skills

POS system familiarity

Tools

POS system

Job description

Anchor Point Management Group in San Diego, CA is hiring a Front Desk Guest Service Associate. This in-person role supports training, greets guests, promotes services, and drives sales while delivering a high-energy environment.

You'll manage check-ins/outs, reservations, cash handling, and inventory, maintain a clean center, and aim to meet sales targets. Evening and weekend availability is required; prior retail or beauty experience is a plus.