Guest Experience Leader - Retail Service & Team Growth

Target Corp; Lawrence (KS); Hybrid; USD 28.000 - 47.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k)

Employee discount

Paid time off

Paid holidays

Paid vacation

Zusammenfassung

Roundel is seeking a Service and Engagement Team Leader in Lawrence, KS to lead guest service initiatives and manage a team in a fast-paced store environment. You will train and coach hourly associates, monitor performance, and ensure adherence to standards while driving loyalty and guest satisfaction.

The role requires strong communication, problem-solving and leadership skills, with a customer-centric approach and a commitment to safety and compliance.

Qualifikationen

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Previous retail experience preferred, but not required.

Aufgaben

• Consistently deliver guest experience commitments and ensure operations meet Targets standards.
• Lead and coach a team of hourly team members including interviewing and development.
• Plan daily/weekly workload to support goals and drive sales, engagement and loyalty.

Kenntnisse

Guest service

Team leadership

Coaching

Communication

Problem solving

Ausbildung

High school diploma or equivalent

Tools

Handheld scanners

Cash register ops

Jobbeschreibung

Roundel is seeking a Service and Engagement Team Leader in Lawrence, KS to lead guest service initiatives and manage a team in a fast-paced store environment. You will train and coach hourly associates, monitor performance, and ensure adherence to standards while driving loyalty and guest satisfaction.

The role requires strong communication, problem-solving and leadership skills, with a customer-centric approach and a commitment to safety and compliance.