Guest Experience Leader - Retail (Part-Time Keyholder)

Paycom; Plaistow, Northern (NH, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

The Paper Store in Plaistow, NH is seeking a Part Time Key Holder to deliver world-class service and meet sales goals in a fast-paced retail environment. You will report to the Store Team Leader and assist with merchandising and store operations, including opening/closing procedures.

Responsibilities include coaching team members, handling returns, maintaining visual standards, and ensuring a positive shopping experience for every customer while upholding company policies.

Qualifications

• Previous experience and leadership work in specialty retail is preferred.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Demonstrate an ability to multi task while being attentive to customers.
• Proficient in using Microsoft Office and POS Systems.
• Ability to work well and be a leader in a team environment.
• Ability to be mobile on a sales floor for extended periods of time.
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.

Responsibilities

• Act as a TPS Champion by modeling the GUEST service approach and delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits to match customer needs.
• Suggest additional items to build onto sales using effective selling techniques.
• Thank the customer and invite them to return and shop with us again.

Skills

Customer service

Leadership

Retail

Microsoft Office

POS Systems

Multi-tasking

Communication

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Plaistow, NH is seeking a Part Time Key Holder to deliver world-class service and meet sales goals in a fast-paced retail environment. You will report to the Store Team Leader and assist with merchandising and store operations, including opening/closing procedures.

Responsibilities include coaching team members, handling returns, maintaining visual standards, and ensuring a positive shopping experience for every customer while upholding company policies.