Guest Experience Leader - Retail

The Paper Store

Epping (NH)

On-site

USD 17,000 - 25,000

Part time

14 days+
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Job summary

The Paper Store in Epping, NH (0034 - Epping, NH 03042) is hiring a Part Time Key Holder. You will lead customer service efforts, drive sales, and ensure merchandising standards are maintained on the sales floor.

As a Key Holder, you will coach the team, participate in opening/closing, and assist with returns and exchanges while delivering a memorable shopping experience to every customer.

Qualifications

  • Previous leadership experience in specialty retail preferred.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to multi-task while assisting customers.
  • Proficient in Microsoft Office and POS systems.
  • Team leadership and mobility on the sales floor.
  • Ability to lift and mobilize up to 50 lbs. with proper safety techniques.

Responsibilities

  • Deliver world class service using the G.U.E.S.T. approach and help meet sales goals.
  • Greet customers, understand needs, and explain product features and benefits.
  • Coach team, supervise the sales floor, and manage returns and exchanges.
  • Open/close the store and handle POS operations.
  • Maintain merchandising standards and store cleanliness.
  • Comply with all company policies and procedures.

Job description

The Paper Store in Epping, NH (0034 - Epping, NH 03042) is hiring a Part Time Key Holder. You will lead customer service efforts, drive sales, and ensure merchandising standards are maintained on the sales floor.

As a Key Holder, you will coach the team, participate in opening/closing, and assist with returns and exchanges while delivering a memorable shopping experience to every customer.

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