Guest Experience Leader - Retail

The Paper Store; Epping (NH); On-site; USD 17,000 - 25,000; Part time

Job summary

The Paper Store in Epping, NH (0034 - Epping, NH 03042) is hiring a Part Time Key Holder. You will lead customer service efforts, drive sales, and ensure merchandising standards are maintained on the sales floor.

As a Key Holder, you will coach the team, participate in opening/closing, and assist with returns and exchanges while delivering a memorable shopping experience to every customer.

Qualifications

• Previous leadership experience in specialty retail preferred.
• Flexibility to work nights, weekends, and holidays.
• Ability to multi-task while assisting customers.
• Proficient in Microsoft Office and POS systems.
• Team leadership and mobility on the sales floor.
• Ability to lift and mobilize up to 50 lbs. with proper safety techniques.

Responsibilities

• Deliver world class service using the G.U.E.S.T. approach and help meet sales goals.
• Greet customers, understand needs, and explain product features and benefits.
• Coach team, supervise the sales floor, and manage returns and exchanges.
• Open/close the store and handle POS operations.
• Maintain merchandising standards and store cleanliness.
• Comply with all company policies and procedures.

Job description

The Paper Store in Epping, NH (0034 - Epping, NH 03042) is hiring a Part Time Key Holder. You will lead customer service efforts, drive sales, and ensure merchandising standards are maintained on the sales floor.

As a Key Holder, you will coach the team, participate in opening/closing, and assist with returns and exchanges while delivering a memorable shopping experience to every customer.