Guest Experience Leader: Restaurant Manager

Goodwin Recruiting; Northville (MI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career growth opportunities

Team-oriented culture

Employee discounts

Job summary

Goodwin Recruiting is seeking a Restaurant Manager focused on customer experience in the Detroit metro area. Lead daily operations, deliver exceptional dining experiences, and drive guest satisfaction through hands-on leadership in a fast-paced hospitality environment.

You will oversee service flow, manage staffing, control costs, and ensure health and safety standards while promoting a positive, team-oriented culture. Flexible hours and growth opportunities are offered.

Qualifications

• 2-5+ years of restaurant management experience (preferred).
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proven track record of delivering high customer satisfaction.
• Ability to work flexible hours.

Responsibilities

• Champion a culture of outstanding guest service and hospitality
• Address customer feedback and resolve concerns quickly and professionally
• Oversee daily restaurant operations and maintain service flow
• Hire, train, and mentor front- and back-of-house staff
• Set clear expectations for service standards and performance
• Monitor labor and food costs; manage scheduling
• Ensure food and beverage quality meets company standards
• Collaborate with kitchen staff to maintain consistency and efficiency

Skills

Restaurant management

Leadership

Customer service

Operations management

Budgeting

Tools

POS systems

Job description

Goodwin Recruiting is seeking a Restaurant Manager focused on customer experience in the Detroit metro area. Lead daily operations, deliver exceptional dining experiences, and drive guest satisfaction through hands-on leadership in a fast-paced hospitality environment.

You will oversee service flow, manage staffing, control costs, and ensure health and safety standards while promoting a positive, team-oriented culture. Flexible hours and growth opportunities are offered.