Shift Manager — Lead Teams & Elevate Guest Experience

Torsap Thai Kitchen; Davison (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Paid time off

Flexible scheduling

Employee discounts

Leadership development

Advancement opportunities

Team-oriented culture

Job summary

Detroit Wing Company in Michigan is seeking a Shift Manager to lead restaurant operations during your shift, delivering outstanding hospitality and a great guest experience.

You will coach team members, uphold brand standards, ensure quality and safety, and support both front- and back-of-house operations. This role offers growth opportunities within a fast-paced, positive team environment.

Qualifications

• Proven ability to lead a team and deliver guest satisfaction.
• Strong coaching and mentoring skills to develop team members.
• Excellent communication, positive attitude, and calm under pressure.

Responsibilities

• Lead and motivate team members throughout each shift.
• Deliver exceptional hospitality and ensure every guest leaves satisfied.
• Coach team members while reinforcing company standards and expectations.
• Maintain food quality, speed of service, cleanliness, and order accuracy.
• Assist with food preparation and kitchen operations as needed.
• Ensure all food safety and sanitation standards are followed.
• Execute opening and closing procedures.
• Resolve guest concerns quickly and professionally.
• Lead by example while supporting both the front and back of house.

Skills

Leadership

Coaching

Customer service

Communication

Team motivation

Job description

Detroit Wing Company in Michigan is seeking a Shift Manager to lead restaurant operations during your shift, delivering outstanding hospitality and a great guest experience.

You will coach team members, uphold brand standards, ensure quality and safety, and support both front- and back-of-house operations. This role offers growth opportunities within a fast-paced, positive team environment.