Guest Experience Leader | Restaurant Manager

Socket.dev; Gastonia (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Chili's Gastonia, NC is seeking a Restaurant Manager to lead daily operations, deliver outstanding Guest experiences, and supervise Team Members across shifts. You will drive business results, control costs using Chili's systems, and foster open communication while upholding the culture of fun and the Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

Ideal candidates are dependable team players who thrive in a fast-paced environment and can multitask

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency.
• Foster open communication between Team Members and Management.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Lead with heart and mind.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Hire, train, retain, and develop Team Members to take on larger roles.
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
• Understand and practice safe food handling procedures.
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

Job description

Chili's Gastonia, NC is seeking a Restaurant Manager to lead daily operations, deliver outstanding Guest experiences, and supervise Team Members across shifts. You will drive business results, control costs using Chili's systems, and foster open communication while upholding the culture of fun and the Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.

Ideal candidates are dependable team players who thrive in a fast-paced environment and can multitask