Guest Experience Leader — Part-Time Studio Front Desk

Equinox; Newton (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

Equinox in Newton, Massachusetts is seeking part-time staff to provide exceptional customer service and support studio operations. The role requires a minimum of 20 hours weekly, including weekends.

Responsibilities include assisting studio management, maintaining cleanliness, and ensuring a positive class experience. Ideal candidates will have strong customer service skills, excellent communication, and a proactive attitude.

Qualifications

• Must have customer service experience.
• Must have excellent communication skills and be able to work with a wide range of personalities.
• Must be willing to initiate tasks and perform duties without direction.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Assist the Studio Management in daily studio tasks and projects.
• Maintain a positive attitude and take initiative.

Skills

Customer service experience

Ability to prioritize and multi-task

Excellent communication skills

Problem solving skills

Organizational skills

Friendly and professional phone etiquette

Job description

Equinox in Newton, Massachusetts is seeking part-time staff to provide exceptional customer service and support studio operations. The role requires a minimum of 20 hours weekly, including weekends.

Responsibilities include assisting studio management, maintaining cleanliness, and ensuring a positive class experience. Ideal candidates will have strong customer service skills, excellent communication, and a proactive attitude.