Guest Experience Leader - Multi-Unit (Hourly)

Priority Dispatch Corp.; Oak Lawn (IL); On-site; USD 18,000 - 26,000; Full time

Job summary

Priority Dispatch Corp. in Oak Lawn, IL is seeking a Full Time Hourly Manager to lead gaming cafe operations across shifts. You will mentor staff, ensure outstanding guest service, maintain cleanliness, and manage cash handling and reports.

The role requires experience in supervision, a customer‑focused approach, and reliable transportation, with flexibility for varied shifts including weekends.

Qualifications

• Must be 21+ years old.
• Prior management and customer service experience preferred.
• Reliable transportation required.
• Proficient with touch‑screen POS systems.
• Able to lift up to 15 pounds and stand for long periods.
• Strong teamwork and service orientation.

Responsibilities

• Lead store operations during each shift.
• Mentor staff and ensure guest satisfaction.
• Maintain cleanliness and sanitation.
• Manage financial transactions and deposits.
• Run sales reports and weekly deposits.
• Coordinate inventory and orders.
• Ensure compliance with safety and regulations.

Skills

21+ age requirement

Management experience

Customer service

Reliable transportation

POS system proficiency

Physical endurance

Service environment knowledge

Teamwork

Meetings & trainings

Tools

POS System

Job description

Priority Dispatch Corp. in Oak Lawn, IL is seeking a Full Time Hourly Manager to lead gaming cafe operations across shifts. You will mentor staff, ensure outstanding guest service, maintain cleanliness, and manage cash handling and reports.

The role requires experience in supervision, a customer‑focused approach, and reliable transportation, with flexibility for varied shifts including weekends.