Guest Experience Leader: Inspire Store Impact

lululemon; Rochester (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Minnesota is seeking a Guest Experience Lead to drive floor performance through exceptional guest interaction and product education. You will lead from the floor, supervise on-duty coverage, and contribute to staff development and hiring decisions.

Join a team focused on inclusivity, high standards, and community connection while achieving daily sales targets and delivering first-class customer service.

Qualifications

• 1 year retail or customer experience
• Experience in leading, mentoring, or delegating with others

Responsibilities

• Lead the floor to deliver exceptional guest experiences and product education.
• Move dynamically as Supervisor on Duty to meet business needs.
• Open/close the store and ensure shift readiness and operational excellence.
• Review daily data to track sales progress and motivate the team.
• Participate in hiring, onboarding, and training processes.
• Provide direct feedback, coaching, and recognition to peers.
• Foster an inclusive, respectful, and collaborative team environment.

Skills

Guest experience

Leadership

Communication

Retail experience

Education

High school diploma or GED

Job description

lululemon in Minnesota is seeking a Guest Experience Lead to drive floor performance through exceptional guest interaction and product education. You will lead from the floor, supervise on-duty coverage, and contribute to staff development and hiring decisions.

Join a team focused on inclusivity, high standards, and community connection while achieving daily sales targets and delivering first-class customer service.