Guest Experience Leader - Inclusive Store Coach

lululemon; Central Valley (NY); On-site; USD 39,000 - 63,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Development opportunities

Job summary

lululemon in New York seeks an Assistant Manager, Guest Experience to lead the store floor and build a high-performing team. You will coach staff, drive guest connections, and ensure the brand experience aligns with our values.

Collaborate with the Store Manager on hiring, scheduling, coaching, and performance reviews while maintaining inclusive, engaging store operations and exceptional customer service.

Qualifications

• 1 year people management experience.
• Experience leading store operations and guest experience.
• Ability to travel to assigned store with reliable transportation.

Responsibilities

• Lead and develop store team to deliver exceptional guest experiences.
• Collaborate with Store Manager on hiring, scheduling, and performance management.
• Ensure inclusive environment and adherence to company policies.
• Oversee visual merchandising and store operations on the floor.

Skills

Leadership

Communication

Guest experience

Team building

Decision making

Strategic thinking

Change management

People development

Education

High school diploma or equivalent

Bachelor’s degree (nice to have)

Job description

lululemon in New York seeks an Assistant Manager, Guest Experience to lead the store floor and build a high-performing team. You will coach staff, drive guest connections, and ensure the brand experience aligns with our values.

Collaborate with the Store Manager on hiring, scheduling, coaching, and performance reviews while maintaining inclusive, engaging store operations and exceptional customer service.